BACKGROUND
The Inter-Agency Common Feedback Project (CFP) is a common service platform that is part of the Communicating with Communities Working Group. This common service supports the humanitarian country team (HCT) including all clusters and organizations, as well as civil society and other actors to ensure:
1) A systematic common mechanism to collect feedback directly from affected communities in order to inform decision-making processes at cluster, inter-cluster and HCT levels.
2) Coordinated and effective communication with affected people on critical life-saving and life-enhancing actions that individuals and communities can take through the course of the earthquake response, recovery and reconstruction.
3) Affected people have adequate information on the nature and logistics of the response intended to support them.
Each month, the Inter-Agency Common Feedback Project releases the Community Feedback Report, providing an overview of community feedback on the earthquake response received through perception surveys, rumor tracking and agency feedback mechanisms.
The CFP findings are also shared with wider stakeholders on a one to one basis and in various forums to generate discussion on these perceptions, as well as to understand and explore the possibilities of addressing this feedback.
This report is an attempt to understand how the knowledge generated from CFP has been used by different stakeholders in humanitarian work and other development initiatives